FAQs
1. What products does BuySathi offer?
BuySathi offers a wide range of home & Kitchen products designed to make your daily life easier, smarter, and more comfortable
2. Do you deliver across India?
Yes, we deliver our products across India through trusted courier partners.
3. How long does delivery take?
Orders are usually delivered within 5–7 business days, depending on your location.
4. How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS, email, or WhatsApp to track your package.
5. What payment methods do you accept?
We accept UPI, credit cards, debit cards, net banking, wallets, and cash on delivery.
6. Is Cash on Delivery (COD) available?
Yes, Cash on Delivery is available for most locations across India.
7. Can I cancel my order?
Orders can be cancelled before they are dispatched. Once shipped, cancellation may not be possible.
8. What if I receive a damaged product?
If you receive a damaged or defective product, please contact our support team within 48 hours of delivery with photos of the product.
9. Do your products come with a warranty?
Warranty availability depends on the product. Please check the product description page for warranty details.
10. How can I contact BuySathi support?
You can reach us through our Contact Us page, email, or WhatsApp support for any assistance.
11. Are your products quality tested?
Yes, all products are carefully checked and quality-tested before dispatch.
12. Do you offer returns or replacements?
Yes, eligible products can be returned or replaced according to our Return & Refund Policy.